Need a spare key or duplicate of an existing key? CaptainLock’s Richmond shop is a real local key maker fast key cutting and key copy service, usually while you wait house keys, mailbox keys, padlock keys, and more. We’re normally in the shop, but if we’re out on an emergency call, a quick call ahead means you won’t make the trip for nothing. Prefer us to come to you? We offer mobile key cutting across Richmond, Vancouver, Surrey, Burnaby, and the rest of Greater Vancouver too.

BC Security License #B7120

BC Security License #B7120

BC Security License #B7120
My door lock was stuck, and they had it working perfectly in no time.
My door lock was stuck, and they had it working perfectly in no time.
My door lock was stuck, and they had it working perfectly in no time.
My door lock was stuck, and they had it working perfectly in no time.
Every technician joins our team with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell supervised by a Red Seal Certified Locksmith. That means the person cutting your key isn’t guessing they’re trained to get it right the first time, so you’re not back at the shop with a key that doesn’t turn.
Most hardware stores and big-box retailers use automatic key-cutting machines reliable, but slow, often taking up to two minutes per key. If someone ahead of you needs five keys cut, that’s a real wait, and if two or three people are already in line, you could be standing there for ten minutes or more before it’s your turn.
We cut standard keys by hand, in under 10 seconds each so even with people ahead of you, you’re rarely waiting long.
Property managers, building managers, and strata councils sometimes need 50, 100, or more keys cut in one go and standing at a machine feeding keys in one at a time for hours isn’t realistic. We handle bulk orders like this in as little as 30 minutes. Step out, grab a bite from the building right in front of ours, and they’re ready when you’re back.
Most hardware stores and big-box retailers charge about the same for a standard key but there’s no guarantee if it doesn’t work, and you’re often waiting behind a slow machine and a long line. We cut by hand in under 10 seconds, and if it doesn’t turn, we recut it free.
Locked out, need a new key, or thinking about upgrading your security? Call us Alan Bell and the CaptainLock team are a phone call away.
Come by the shop, or let us come to you. From your first call to the finished job, you’ll always know who’s coming and when no disappearing act, no guessing.
Have a question, need a quote, or want something specific handled? Reach out anytime
How much does key cutting cost? Standard keys are $5 each this covers common brands like Schlage SC1/SC4, Weiser WR1/WR4, Kwikset KW1, and Yale Y1/Y6. Bring in the lock along with your key and we’ll cut a bonus copy free.
The cost of hiring a locksmith depends on several factors, including the type of service, the lock or hardware involved, your location, and whether the service is scheduled or an emergency. Below are general price ranges for some of our most common locksmith services throughout the Lower Mainland.
The prices above are provided as general estimates only and are not fixed quotations. Every job is unique, and the final cost depends on the hardware required, the condition of the existing door or lock, labour involved, and any additional work necessary to complete the service safely and professionally.
Emergency, after-hours, weekend, and holiday services may be subject to additional charges.
At CaptainLock Locksmith, we believe in honest and transparent pricing. Whenever reasonably possible, our technician will explain the available options and provide the total cost for your approval before any work begins. We never perform additional work without your authorization, and there are no hidden fees. Our goal is to help you make an informed decision while delivering professional, reliable locksmith service every step of the way.
Usually not we’re normally in the shop and ready to cut on the spot. If we’re out on an emergency call, a quick call ahead means you won’t make the trip for nothing.
Yes, two ways: if you have the key code, we can cut from that though we can’t guarantee it’ll work perfectly without testing against the actual lock. The more reliable option is bringing in the lock itself, so we can make a new key that’s verified to fit.
Yes we carry CX5 high-security locks and keys, made in Korea with a genuine key control system. Bring your lock in first so we can verify fit before cutting.
Standard keys are cut by hand in under 10 seconds each. Need a bulk order 50, 100, or more, for a strata or property management job? We can usually turn that around in as little as 30 minutes.
We recut it for free no charge, no hassle. This applies to our standard key types.
Need a key cut in Richmond, or want us to come to you across Vancouver, Surrey, Burnaby, and the rest of Greater Vancouver? Step into our shop, or call ahead for mobile service.
We’re the CaptainLock Locksmith team supervised by a Red Seal Certified founder, licensed, insured, and fast enough that you won’t be standing around waiting.
Need something else? Looking for a car key or fob instead? See our Car Key & Automotive Locksmith or
Fob & Building Access Duplication services.
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