Car Locksmith & Automotive Key Service in Richmond & Vancouver

Lost your car key, need a spare, or need a fob programmed? CaptainLock is your local car locksmith for car key replacement, key fob programming, and full automotive locksmith service mobile, at your vehicle, or walk in to our Richmond shop. No dealership appointment, no dealership wait.

Licensed Insured

BC Security License #B7120

Licensed Insured

BC Security License #B7120

Licensed Insured

BC Security License #B7120

Services

Our Car Locksmith
Service Covers

Car key replacement

Cut and programmed for most makes and models

Key fob programming

New or replacement fobs, programmed on-site

Transponder key programming

Chip keys cut and coded to your vehicle

Key fob copy

duplicate an existing fob

Stuck ignition keys

Mobile car locksmith service

Stuck ignition keys

a key that won’t come out of the ignition

Forced-entry damage

we come to your vehicle, wherever you are in Richmond, Vancouver, Surrey, Burnaby, or Greater Vancouver

Customer Reviews

Trusted by Our Customers

Real Training. Real Experience.

Every technician joins our team with a minimum of two years of industry experience, then completes a two-month, in-house hands-on training program under our founder, Alan Bell supervised by a Red Seal Certified Locksmith. Programming a key fob or cutting a transponder key wrong can mean a trip back our technicians are trained to get it right the first time.

Why CaptainLock

Cheaper Than the Dealership, and We Come to You.

Dealership car key replacement usually costs more and means booking an appointment, then waiting. We’re typically cheaper than dealership pricing and if your car won’t start or the key’s stuck, you don’t need a tow. We come to you, anywhere across Greater Vancouver, and we’re usually faster than a dealership can even get you in. Prefer to bring your vehicle to us instead? Our fully equipped mobile units and our Richmond shop both handle car key and fob work whichever’s easier for you.

We work regularly with dealerships at the Richmond Auto Mall, and we’re registered with NASTF the industry body that gives licensed locksmiths access to manufacturer security codes for all-keys-lost situations most locksmiths simply can’t handle.

We've Seen It All

Ignitions held together with duct tape, DIY fixes gone wrong, and repairs from other locksmiths who didn’t finish the job right — we clean up after all of it, and we’ve seen enough to know what actually needs fixing versus what’s just a symptom.

One thing we hear a lot: “I bought a cheap remote on Amazon or AliExpress, why doesn’t it work?” In about 9 out of 10 cases, it’s because those remotes don’t have a chip inside they’re not built to actually start or unlock your car, just to look like the real thing. We get it, they’re a lot cheaper. But as the old saying goes: the only free cheese is in a mousetrap.

One thing we hear a lot: “I bought a cheap remote on Amazon or AliExpress, why doesn’t it work?” In about 9 out of 10 cases, it’s because those remotes don’t have a chip inside they’re not built to actually start or unlock your car, just to look like the real thing. We get it, they’re a lot cheaper. But as the old saying goes: the only free cheese is in a mousetrap.

Licenses

Our Licenses

How It Works

How Car Locksmith Service Works

  • Car key and fob pricing varies by make, model, and year a basic key cut is very different from programming a modern proximity fob. Tell us your vehicle’s details and we’ll give you a real quote before we start, whether by phone or on-site.
  • No hidden fees.
  • Call or book tell us your vehicle’s make, model, and year
  • We come to you, or you visit our Richmond shop
  • Most keys and fobs programmed same visit
  • Every job comes with a 90-day warranty
  • Doesn’t work right? We fix it free.

COVERING THE BRANDS YOU DRIVE

Wentian Zhang
Alan is very professional and kind. Did a wonderful job on the same day after hour. I would highly recommend their services to anyone!
Zunair Afzal
Zunair Afzal
Very professional locksmith came on time and unlock the door without damage. Definitely recommend this locksmith in Vancouver
Marta C
I had an emergency when my car keys got stuck inside, and the locksmith service was amazing. They arrived quickly, handled the situation professionally, and had my car unlocked in no time.
Kourosh Izadi
Kourosh Izadi
Very pleasant technician. And the price was reasonable
Thao Huynh
Thao Huynh
We’re happy with the keys. Great work! Very efficient and on time.

Real, Local and Ready When You Need Us

Locked out, need a new key, or thinking about upgrading your security? Call us Alan Bell and the CaptainLock team are a phone call away.

Anmore Abbotsford White Rock Tsawwassen Langley New Westminster Ladner Mission Richmond Maple Ridge Surrey Agassiz Delta Pitt Meadows Burnaby Vancouver West Vancouver North Vancouver Coquitlam Port Coquitlam Port Moody Belcarra Chilliwack Harrison Hot Springs

Come by the shop, or let us come to you. From your first call to the finished job, you’ll always know who’s coming and when no disappearing act, no guessing.

Have a question, need a quote, or want something specific handled? Reach out anytime

FAQ's

Frequently asked questions

How fast can you get to me? In most of Richmond, Vancouver, Surrey, and Burnaby, our emergency locksmith response time is 15 to 30 minutes because our technicians live across the region, not just near one shop.

It depends on your vehicle a basic key cut costs less than programming a modern proximity fob. Tell us your make, model, and year and we’ll give you a real price before any work starts.

Yes, typically dealership key replacement usually costs more and requires an appointment. We’re generally cheaper, and if your car’s stuck, we come to you instead of requiring a tow.

We work on nearly every make and model. The one exception is German vehicles BMW, Mercedes, Audi, VW, and similar their key systems require proprietary dealer-level equipment. Rather than attempt it without the right
tools, we’re upfront that it’s outside what we currently offer.

yes  every job comes with a 90-day warranty, and if something doesn’t work right, we fix it free.

Both we’re a mobile car locksmith, coming to your vehicle wherever you are, or you can bring your car or key into our Richmond shop if that’s easier.

That’s an emergency situation  see our Emergency Locksmith page for our fastest response, including car door unlock service.

Still You Have Doubts?

Car Locksmith Help At Your Vehicle or In Our Shop

Need a car locksmith in Richmond, Vancouver, Surrey, Burnaby, or anywhere across Greater Vancouver? We come to you, or you can visit us directly.

We’re the CaptainLock Locksmith team supervised by a Red Seal Certified founder, licensed, insured, and fast enough that you won’t be standing around waiting.

Need something else? Locked out right now? See our Emergency Locksmith Need a house or office key instead? See our Key Cutting & Duplication

Service Request

Request Service in Richmond & the Lower Mainland
Tell us what’s going on, and we’ll take it from there.

Sevice Inquiry

Complete the form below, and a screen expert will contact you soon.